Compendia of “How To’s” Including Monitoring

Social Media Presentations/How To’s
Prepared by: Kim Stephens
Updated June 12, 2013

• Blanchard, Heather. “Closing the Gap Between Public Expectation and Disaster Response Reality.”<http://www.slideshare.net/poplifegirl/arc-08-12-10-final-short>.
• Bledsoe, Cheryl. “Twitter Brochure”.  Two pages guidance with basic info on how to get started on twitter. Slideshare. Accessed Jan 2011. http://www.slideshare.net/cherylble/twitter-brochure
• Bledsoe, Cheryl. “Social Media: From Definition to Deployment.” Slideshare. 26 pages. Created Jan 2011. Accessed Jan 2011. <http://www.slideshare.net/cherylble/social-media-from-definition-to-engagement>.
• Eloqua. “Social Media Playbook: Everything your company needs to know about social media.” (This is available for anyone to use since it was produced under a creative commons license. As they said on their site, use it–it’s free. Even though it addresses marketing, marketing and citizen engagement are separated by a very thin line.) Accessed June 2013.  http://www.slideshare.net/Eloqua/eloqua-social-mediaplaybookpublic-4525846. 
  
• Emergency 2.0 Wiki: Australia. Accessed 2012. <http://emergency20wiki.org/wiki/index.php/Main_Page>.
• How-to.Gov “A resource for government workers to find and share guidance, best practices, new ideas, common challenges, lessons learned, and successes – all toward the goal of improving customer service across the federal government.” Accessed 2011. <http://www.howto.gov/>.
• National Weather Service: “Twitter Storm Reports” A How-to for the public to report weather conditions via twitter. Instuctions include what info to include and geo-tagging. Google Doc. Accessed Jan. 31, 2011. <https://docs.google.com/viewer?a=v&pid=explorer&chrome=true&srcid=0Byg_SCfWO_j2YjBkMmNlMTktNDljYi00NGI4LTlkNjMtNWZmYjkyNjAxYTlk&hl=en>.
• PTSC Online–“Participants Towards Safer Communities”  Canadian virtual on line community, founded to encourage improvements to emergency management, business continuity and critical infrastructure protection programs. It is a central hub, integrated with other traditional and on line networks, that provides tools for sharing information and collaboration about these programs among stakeholders.< http://www.ptsc-online.ca/>.
• Social Media for Business: http://www.slideshare.net/PresentationAdvisors/social-media-for-business-5456817
• Stevens, Laurie. “The C.O.P.P.S. Social Media Method“. Method for implementing social media for law enforcement, including concepts such as developing goals and objectives: easily transferable concepts to emergency management. 3 March 2010. Accessed 2011. <http://connectedcops.net/?p=1634>.
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  Image via CrunchBase

  YouTube creator Playbook:  “We’re excited to provide our partners with a great resource that compiles important tips, best practices, and strategies to help you build your audience on YouTube. We hope that you find the information helpful to your creative process, and we hope to help you take your channel to the next level.” <http://www.youtube.com/yt/playbook/index.html>.

Social Media Monitoring Tools and How-Tos

• Brice, Tim. “How to Use Twitter for Situational Awareness.” National Weather Service.  http://www.slideshare.net/TimBrice/twitter-sm
• Bledsoe, Cheryl. “When Disaster Strikes: How to Help on Social Media” Blog Post. 25 June 2012. Accessed July 2012.<http://www.sm4em.org/2012/06/when-disaster-strikes-how-help-social-media/>.
• Burbary, Ken and Adam Cohen “Social Media Monitoring wiki“. “This list was originally created in August 2009 by Ken Burbary and Adam Cohen, to simplify the process of identifying and selecting the appropriate social media monitoring tools and platforms.” Accessed 4 July 2012. < http://wiki.kenburbary.com/social-meda-monitoring-wiki/>.
• SensePlace2. “GeoVista Video”.  Tool for Monitoring Twitter. Posted June 2011. Accessed July 2012. <http://youtu.be/Nx9Cqcl_SAs&gt;.